No ticket queue, no offshore call center reading from a script. A message here reaches the same engineers who review your files, not a sales inbox that forwards it along three days later.
One business day, typically faster. Say if it's urgent — we mean it either way.
Pick what this is about — it routes to the right person before anyone's even read it. Pricing on a specific board still moves fastest through the quote form, since it captures the board type and files up front.